Not completely satisfied with your purchase? We offer a 100% satisfaction guarantee.
If the product you ordered is incorrect, we will replace it while you get to keep the mistake. If the product isn't what you expected, we will replace it in the same way. Is your Cuticle Oil not the right ratio for your liking, we will work with you to make it perfect and send out one based on your preferences. If you order liquids, we will troubleshoot with you to ensure it isn't user error. If it isn't, we will send you a full replacement. Pictures are your best friend - take them if you have an issue and then email us at firstname.lastname@example.org or shoot us a Facebook message.
In lieu of replacements, we also offer refunds in the form of points to your account or returns to your original payment method.